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1. All products purchased from our Site can be exchanged within 15 days only if:
2. Please write to us and email pictures of the defective item to email@example.com or call us at +92 3211224333 within 3 days of purchase in case you want to raise a dispute. Maria. B. Designs Limited will look at each dispute on an individual basis and will make every effort to be fair to both parties.
Maria. B. Designs Limited uses Fedex, DHL and TCS to ship international orders.
Once we receive the item our team will review the damage-once the dispute is settled fairly we will issue a replacement of the same value against the product mentioned in the invoice. Replacement will be sent in case a defected/faulty/damaged item is shipped both domestically and internationally.
There are certain circumstances where it is difficult for us to support returns & exchanges. Such situations include but are not limited to the following:
Maria. B. Designs Limited does not offer a “refund” or “money back guarantee” on purchased items.
A “refund” may only be issued if:
1. You may cancel your order within 24 hours of placing the order. Order amount will not be refunded back instead we will issue you a coupon of same value that you can use to purchase from Maria B within next 60 days.
2. Maria. B. Designs Limited may cancel orders for any reason. Common reasons may include: the item is out of stock, pricing errors or credit card or pay pal payment is declined.
We do not store Credit card details nor we share customer details with any 3rd parties